Refund policy

You have the right to cancel this contract within fourteen days without giving any reason.

The cancellation period is fourteen days from the day on which you or a third party named by you (who is not the carrier) has taken possession of the goods.

Exercise of the Right to Cancel

To exercise your right of cancellation, you must inform me:

Alexej Hermann
Binnenhafenstraße 1
06118 Halle (Saale)

kontakt [at] alexejhermann.de

of your decision to cancel this contract by a clear statement (e.g. by email).

You may use the attached model cancellation form, but it is not mandatory.

Effects of Cancellation

If you cancel this contract, I will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by me), without undue delay and at the latest within fourteen days from the day on which I am informed about your decision to cancel this contract.

I may withhold reimbursement until I have received the goods back or you have supplied evidence of having sent back the goods, whichever is earlier.

You must send back the goods without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

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